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If you haven't already, please be sure to try all of our basic troubleshooting steps to see if they will help to resolve your issue.
If there is a specific error code you are getting, please check out our Common Errors section.
Web: There are currently no reported issues for the XFINITY TV web player.
Mobile: There are currently no reported issues for the XFINITY TV mobile apps. The TV Everywhere app of Fox Sports Go is currently down due to changes needing to be made on their login page.
DVR: DVR is working as expected for all universities. However, the Twin Cities region is currently experiencing issues where recordings are not completing in full, and may be missing several minutes from a show. This issue is being worked on. No estimated time for resolution has been given.
Video On Demand: There are currently some issues with XFINITY On Demand content for Starz not showing up. All other VOD content is working.
Premium Upgrades: There are currently no reported issues for premium channel upgrades.
Thank you for your patience.