Why is my video slow or skipping? Follow Welcome Anonymous User! Welcome End-User! Welcome Agent! Get Subscribers Updated May 21, 2019 18:21 OK Please refer to our help center article on "Video Buffering". Related articles Video Buffering Can I access if I live in off-campus housing? How many shows may I watch simultaneously? Why won't XFINITY On Campus play? Tips to fix most issues on web & mobile!