Why is my video slow or skipping? Follow Welcome Anonymous User! Welcome End-User! Welcome Agent! Get Subscribers Updated October 20, 2018 21:47 OK Please refer to our help center article on "Video Buffering". Related articles Video Buffering Why won't XFINITY On Campus play? Can I access if I live in off-campus housing? How do I upgrade to premium channels or packages? Why does XFINITY On Campus ask for my university login?