Video Buffering

There are a multitude of reasons why you might see video buffering, most of which are specific to your computer / browser / network capacity. The video streams provided allow for a variety of bitrates (i.e. levels of quality) to ensure that your device receives the best quality signal. The video player also dynamically adjusts your stream upwards or downwards based on a number of factors, including network capacity, CPU and memory utilization, graphics card capabilities, etc., so that you're getting the 'optimal' video quality based on your computer's specific capabilities.


Buffering is typically related to network constraints. Please go to and run the Internet Speed Test.


To ensure best results for your stream, prior to viewing:

  • Try using a hard-wired internet connection, if possible.
  • If using a wireless internet connection, ensure you have very good signal reception.
  • Ensure there are no other internet applications utilizing your internet connection.
  • Ensure you have the latest browser versions installed.
  • Try clearing your browser cache.
  • Ensure you have the latest version of Adobe Flash player.


If you have any problems after trying these tips, try restarting your computer and attempt viewing again.

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