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Activate the Xfinity Stream Beta App on Smart TVs

Learn how to activate the Xfinity Stream Beta apps on Samsung and LG Smart TVs.

Remember, you can’t use the Xfinity Stream Beta App on Samsung and LG smart TVs prior to installation of your Xfinity TV and Xfinity Internet Services.
 

Getting Started

You'll need to create a Samsung or LG account and link it to your compatible Smart TV before downloading the Xfinity Stream Beta app. See detailed instructions on how to create an account and link a device for Samsung and LG.

The Xfinity Stream Beta app is available on the following Smart TVs:
Samsung:
  • 2020 TVs (no minimum software version) All QLED and UHD Models
  • 2019 TVs (no minimum software version) and QLED Model Codes Q900R, Q950R, Q90, Q85, Q80, Q70 and Q60; UHD Model Codes RU8000, RU7300 and RU7100.
  • 2018 TVs with minimum software version T-KTM2AKUC 1131.9 and Model Codes NU8500, NU850, NU8000, NU800, Q9F, Q8F, Q7C, Q7F and Q6 [F = Flat, C= Curved].
  • 2018 TVs with minimum software version T-KTM2LAKUC 1131.9 and Model Codes NU7300, NU730, NU7200, NU7100 and NU710.
  • 2018 TVs with minimum software version T-KTSUAKUC and Model Code UNXXNU7090.
  • 2018 TVs with minimum software version T-KTSNAKUC 1131.9 and Model Codes N5510, N5500, N5350, N5300, N4500, N4350 and N4310.
  • 2017 TVs with minimum software version T-KTMAKUC-1210.8 and Model Codes Q9F, Q8C, Q7F (Flat), Q7C (Curved), MU9000, MU8500, MU8000, MU7600, MU7500, MU750, MU7100, MU700, MU7000, MU6500, MU6490, MU6300, MU630 and MU6290.
  • 2017 TVs with minimum software version T-KTSAKUC-1210.8 and Model Codes M5300, M530, M4500 and M450.

LG:

  • 2020 TVs with Model Codes LG SM, LG UM, LG LM, LG OLED *9, including support for models with the new software version WebOSTV 5.0.
  • 2019 TVs with Model Codes LG SM, LG UM, LG LM, LG OLED *9.
  • 2018 TVs with Model Codes LG SK, LG UK, LG LK, LG OLED *8.
  • 2017 TVs with Model Codes LG SJ, LG UJ, LG LJ, LG OLED *7.


Follow these steps to determine your TV model and software version:

Samsung:
  1. Make sure your Samsung Smart TV is connected to the Internet.
  2. Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen.
  3. Scroll to and select the Settings icon (gear to the right).
  4. Arrow down to Support.
  5. Arrow right, then down, then select About this TV.
  6. From here, you'll see the Model Code, Serial Number, Software Version, etc.

LG:

The model number can be found on the back of your LG Smart TV. You can also find it by pressing the Home button on your remote and selecting Settings (Gear icon), then scrolling over to About This TV under General.

Next, follow these steps to add the Xfinity Stream Beta app to your compatible Smart TV:

Samsung:
  1. Make sure your Samsung Smart TV is connected to the Internet.
  2. Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen.
  3. Scroll to and select Apps.
  4. Select the Magnifying Glass icon.
  5. Enter Xfinity Stream using the on-screen keyboard and select Done.
  6. Select the Xfinity Stream Beta app and then choose Download.
  7. Once installation is complete, select Open to start using the Xfinity Stream Beta app.
  8. When asked, register your device and sign in with your Xfinity credentials.

LG:
  1. Make sure your LG Smart TV is connected to the Internet.
  2. Press the Home button on your remote to bring up the main menu.
  3. Scroll right or left until you reach the LG Content Store.
  4. Select Apps & Games at the top of the page.
  5. Select the Xfinity Stream Beta app.
  6. Click Install.
  7. Once the installation is complete, select Launch to start using the Xfinity Stream Beta app.
  8. When asked, register your device and sign in with your Xfinity credentials.

Activation

  1. Launch the app from either the Samsung Hub app store or the LG Content store. If your Smart TV hasn't been activated, you'll see the Welcome screen. Select Get Started to continue. If your Smart TV has already been activated, you'll see the main menu.
    Xfinity Stream Welcome screen with the Get Started button at bottom center.
     
  2. The Activation Code screen will appear on your Samsung or LG Smart TV. On another device (like a mobile phone, tablet or laptop - not from your Smart TV), go to xfinity.com/authorize to continue the activation process.
    The Xfinity Stream activation screen with code.
     
  3. From the web browser on your second device (not the Smart TV), enter the six-digit code provided from the Xfinity Stream Beta app.
    The Activation code field is at the center, and below it is a blue Continue button.
     
  4. Still from the web browser, select Xfinity on Campus Students Sign in Here and select your school to sign in. 
    Enter your username and password, then click the blue Sign In button.
     
  5. The web browser will show a Success! message, notifying you that your Samsung or LG Smart TV has been activated and the activation screen on the Xfinity Stream Beta app will update shortly.
    The confirmation screen with Success! message.
     
  6. After your Smart TV has been successfully activated, you'll see the Terms of Activation. Scroll to read the terms and select Yes to accept and continue. If you select No Thanks, you'll be taken back to the first step of the activation process (Welcome screen).
    The Terms of Activation screen.
     
  7. Next, name your device and select Confirm. The device name is used to help with troubleshooting as well as any future device management settings.
    The name your device screen with an on-screen keyboard.
     
  8. You'll see the main menu. You're ready to begin using the app!
    The Xfinity Stream main menu.
     

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