Error License Issue :: 3338 (1000942)

Error License Issue :: 3338 (1000942)

This video stream is not playable under the current device conditions. Please disconnect any external devices and try again.


You will see this error message if you are trying to use the AirPlay feature or an adapter for a mobile device to cast the image to a larger screen. The AirPlay feature is not available for XFINITY On Campus customers due to digital rights management in our programming contracts.


If you're interested in watching content on a traditional TV set, we highly recommend purchasing a Roku device to use our XFINITY Stream channel to watch Live TV, On Demand, DVR recordings and more right on your TV set. For more information on Roku Beta, click here.




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